I plan on migrating to a new on-premises version of Exchange

Question:

I plan on migrating to a new on-premises version of Exchange. What do I do with my current installation of Promodag Reports?

Answer:

The procedure depends on the type of Exchange Server migration you choose.

Situation 1 : you migrate the existing Exchange organization

In this scenario, you add some new Exchange servers to your existing organization, and then you move your mailboxes to these new servers. Existing mailboxes will keep their identifiers and remain the same, so you will still be able to use your current Promodag Reports database if you wish to do so.

• You will have to run a complete import of the directory in order to discover these new servers and moved mailboxes.
• You will need to deselect the old servers in the Help > License window and select the new ones.
• Old servers might still be present in the database if recipients are still homed on them. You can use the Tools > Purge Directory Data option to remove orphaned directory objects.
• You may need a temporary license to cover additional servers during the migration period. Please contact our Sales Department for a quote.

Situation 2 : you create a new Exchange organization

In this scenario, everything is rebuilt from scratch. Mailbox will be re-created, and will not retain their previous identifiers. Therefore, it will not be possible to use the same Promodag Reports database.

• If you also planned to upgrade the latest version of Promodag Reports, make sure that you upgrade your existing database as well before the old organization is decommissioned. It will not be possible to convert your old database without the old organization since this conversion process requires directory access.
• Your old database, once converted, can always be opened by File > Open Database.
• You will need to request a modified Promodag Reports license if the name of the organization changes.
• You may need a temporary license to cover additional servers during the migration period. Please contact our Sales Department for a quote.