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What are the items to be licensed ?

In Cloud-based environments, license cost is calculated based on the number of user mailboxes in the hosted organization. In On-Premises environments, Exchange Servers must be licensed based on the data sources they generate, on the type of reports you plan to produce, and on the mailbox or public folders you plan to report on.

Cloud-based environments

Office 365:

Licensing is based on the number of user mailboxes in the hosted organization.

  • If the license covers all User Mailboxes of the Office 365 tenant, then it is possible to report on all mailboxes, regardless of their type (Shared Mailboxes, Room Mailboxes, Equipment Mailboxes).
  • If the license covers only a subset of the Office 365 tenant's mailboxes, then the User Mailboxes AND mailboxes of other types to be reported on must be explicitly selected.

On-Premises environments

Exchange 2016/2019:

The only remaining server role being the Mailbox role, you must license all servers of a DAG.

Exchange 2013:

To produce

  • Traffic reports, you must license Mailbox servers in order to import the message tracking files they generate. In clustered environments, only active nodes need to be licensed.
  • OWA and Active Sync reports, you must license CAS servers. The IIS log files they generate must be imported into the database.
  • Storage size reports or reports on mailbox/public folder content, you must license Mailbox servers. Mailboxes and public folders will be dynamically scanned. In a DAG (Database Availability Group), all servers that host active databases must be licensed.

Exchange 2010:

To produce

  • Traffic reports, you must license Hub Transport servers in order to import the message tracking files they generate. In clustered environments, only active nodes need to be licensed.
  • OWA and Active Sync reports, you must license CAS servers.The IIS log files they generate must be imported into the database.
  • Storage size reports or reports on mailbox/public folder content, you must license Mailbox servers. Mailboxes and public folders will be dynamically scanned. In a DAG (Database Availability Group), all servers that host active databases must be licensed.


For more information on the native Exchange data sources used by Promodag Reports, see our online help.

Notes: Multi-role servers, for example Hub Transport/CAS, must only be counted once. To produce connector flow reports, you must license Mailbox servers in Exchange 2013 environments and Edge Transport servers in Exchange 2010. They generate specific message tracking files that can be imported into the database. Other server roles or Non-Exchange servers are NOT taken into account by Promodag Reports.

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