Exchange Reporting Tutorials

We will try to explain in this post how to capture the messages sent by devices and applications and relayed through the Exchange messaging system.

This post introduces the new Calendars feature of Promodag Reports version 11. This option allows you to create custom calendars based on users' work schedule and location, which in turn allows to produce accurate email activity reports that take account of specific local conditions - that is, time zone, public holidays and business hours.

Promodag Reports now imports the RecipientTypeDetails property, which allows you to select Exchange recipients by type. For example, you can select all shared mailboxes, all room mailboxes or all Mail-enabled Universal Distribution Groups - you name it - in one single click.

If you must search for THIS specific message in your Exchange mailbox traffic, and you are restricted to 7 or 30 days by the default Microsoft reporting tools, then Promodag Reports can help you find it quickly and effectively. This post describes how to do it.

How can you get an email response rate and response time report to check whether Call Center or Customer Service agents actually meet the agreed time limit? This post addresses this FAQ.

How to produce reports on messages sent to non-corporate email addresses using Promodag Reports? This post addresses this FAQ by explaining how to show non-business email traffic trends across time and extracting the top senders to non-work related SMTP domains.

How to produce a list of mailboxes with their attributes? This post addresses this FAQ.

The Calendar Item Search report lets you generate detailed Room Mailbox utilization statistics for all versions of Microsoft Exchange including Exchange Online (Office 365). It can also calculate the occupancy rate of Conference Rooms based on the duration of meetings within business hours.

How to create or modify a stylesheet, use a default stylesheet for your reports, and use a particular style in specific reports.