How to Track Email Response Time
This post addresses the FAQ on tracking email response time to obtain reports on message response rates and delays, ensuring compliance with agreed-upon time limits for Call Center and Customer Service agents.
14 Mar 2019
How to track non corporate email traffic
How to produce reports on messages sent to non-corporate email addresses using Promodag Reports? This post addresses this FAQ by explaining how to show non-business email traffic trends across time and extracting the top senders to non-work related SMTP domains.
15 Feb 2019
Generate a list of all mailboxes, with their SMTP addresses and other attributes
How to produce a list of mailboxes with their attributes? This post addresses this FAQ.
15 Jan 2019
Intuitive Room Mailbox Statistics
The Calendar Item Search report lets you generate detailed Room Mailbox utilization statistics for all versions of Microsoft Exchange including Exchange Online (Office 365). It can also calculate the occupancy rate of Conference Rooms based on the duration of meetings within business hours.
24 Oct 2018
Right to disconnect
Promodag Reports is the tool you need to ensure that your company complies with regulations regarding the "right to disconnect" when using e-mail. This post shows how through some concrete examples.
24 Feb 2017
Add some styles to your reports
How to create or modify a stylesheet, use a default stylesheet for your reports, and use a particular style in specific reports.
14 Dec 2016
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